The Housekeeping Course will explain the duties required to ensure that guests can enjoy a clean, comfortable and
The Housekeeping Course will explain the duties required to ensure that guests can enjoy a clean, comfortable and welcoming environment during their stay. Understanding the role of the housekeeping department is the same no matter the size or quality of the hotel. You will also learn about the skills, behaviour and attitude required of housekeeping staff when carrying out their duties, as well as what to do when preparing for an interview. Properly trained, helpful staff give the right impression to hotel guests, ensuring excellent customer satisfaction and repeat business. Successful completion of this course will give you the knowledge needed to succeed in a housekeeping role. It will also show you how to carry out your duties to the highest possible standards.
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